Dr C Milne
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Dr C Milne
As a training and teaching practice video recordings are sometimes made of consultations. These are made for teaching purposes only. Video recordings are only done with your consent and you do have the right to refuse. However, we would stress that all aspects of general practice, including training, are governed by rules of strict confidentiality.

No examinations are filmed. A GP Trainee is a fully qualified doctor training to specialise as a GP and are normally with the practice for six or twelve month periods. A medical Student is undergoing training to become a qualified doctor and normally spend a four week medical school attachments at the practice. The practice area is some 400 square kilometres.

The Practice boundary extends up to Carmichael Visitor Centre on the West, Dunsyre to the North, Drumelzier to the East, and Tweedsmuir to the South. If you need any clarification please contact reception staff on 01899 220383, who will be happy to assist. The list size is 7,577, 85.3% of patients are in Lanarkshire and 14.79% in The Scottish Borders (Peeblesshire) region.
Services
It may save you time!
When you call for a doctors appointment you may be informed that a doctor will call you back, normally within an hour to agree an appointment time.
Alternatively the doctor may be able to deal with your problem over the phone saving you a journey to the practice.
We do not operate a walk-in service you need to book an appointment or telephone appointment to see/speak to a doctor.
Nurse appointments vary in length, please check the nurse appointments page prior to booking online!
You may consult any doctor you choose but we recommend that you try to see the same doctor whenever possible, for continuity of your care.
Routine appointments are usually available with a doctor of choice if you book a week or so ahead.
If your request is at shorter notice, it may be necessary for you to see whoever is available.
If you feel your problem needs to be addressed sooner, you may be asked for your details so that a doctor or nurse can phone you back to assess when is the most appropriate appointment for your problem.
When you call for a doctors appointment you may be informed that a doctor will call you back within an hour to agree an appointment time.
Alternatively the doctor may be able to deal with your problem over the phone saving you a journey to the practice.
Every morning we make extra appointments for problems which patients feel medically can't wait.
If you have a problem you feel will not wait until the next available routine appointment, please tell the receptionist.
You may be asked to leave your telephone number for a doctor to phone you back to assess the urgency of your problem.
If you wish to speak with a doctor or nurse on the phone, please speak to a receptionist who will arrange a telephone appointment for you.
If your call is of an urgent medical nature the duty doctor will phone you back the same day.
Please only leave a mobile number if there is no 'land-line' available as mobile phones can be unpredictable because of poor reception in some locations within the practice area.
If you do not receive a call at your arranged appointment time you should ring reception to inform them.
A doctor will phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to see another health care professional or arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Lack of transport is not a reason for a home visit.
We prefer sick children to be seen in the surgery, often this can be quicker than a home visit.
If in doubt about bringing your child out, please phone the surgery first for advice.
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