Crown Medical Practice
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If there are any problems with issuing your prescription, we may call you to let you know. Crown Medical Practice will be operating a FREE text messaging service to remind patients of their upcoming appointments. This system will only be available to patients over 12 years of age (please make sure we have your own mobile phone number, not a relation).

We require your consent to send you text messages. Having your most up to date mobile number recorded with us is essential and it is your responsibility to change/update it if it is no longer in use. Your mobile phone number will only be used by the Practice and will not be passed to any other parties.
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When you want to register with a new GP practice, you'll need to follow these steps to ensure that your new GP practice has all your medical history and your medical records.
If this is your first registration with a GP practice in the UK, medical records from outwith the United Kingdom will not be traced.
You can only register with a GP practice if you are staying in the area for more than 3 months.
If you are not, you may still be treated, but as a Temporary Resident.
Please email it to nhsh.gp55893-reception@nhs.scot.
If you need an urgent appointment you will be seen that day, but not necessarily by your usual doctor.
Please let the Receptionist know you need to be seen urgently (give reasons where possible to help us assess when you can be seen along with other waiting patients).
Please bare in mind if you cancel an appointment later than 2 hours before the time of your appointment we will treat is as 'did not attend'.
Appointments outside these times are available on request for those who cannot attend during core hours.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.
In this respect, if you do need a home visit, you can help us by calling reception before 11:30.
You may only request a home visit if you are housebound or are too ill to visit the practice.
Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
You do not require a doctor's sickness certificate for any illness lasting seven days or less.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work.
A medical certificate, now called a 'Statement of Fitness for Work' (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
A "GP Registrar" is a fully qualified doctor with several years hospital experience who is gaining their required supervised training in General Practice.
As a practice we have met the required standards for General Practice training and usually have a GP Registrar working in the practice.
For all GP Registrars who are completing their training in General Practice there is a mandatory requirement to submit a video recording to have their consultation skills assessed independently.
No consultation is recorded and submitted for assessment without the approval of a patient in writing before and after the consultation.
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