Silverdale Medical Centre
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You can now contact the surgery online to tell us about your non emergency medical problem or ask an admin question. You can ask for help anytime, anywhere within the UK, and with any device. Using Online Consultations allows us to quickly and safely decide on the best way to help you, your child, or an adult in your care. This is a non-urgent service, if you require urgent advice please contact the surgery via telephone.

We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist. From [insert date] if your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be given a same-day referral to a pharmacy of your choice.

We think this is a good thing. Once you see how great your local pharmacist is - they are highly trained and skilled clinicians experienced in treating minor illnesses - we don't think you'll look back.
Services
Please note that the telephone lines are open from 8:00am-1:00pm and from 2:00pm-6:30pm Monday, Wednesday, Thursday, Friday.
If you have a Medical Emergency and cannot wait until the surgery re-opens please first telephone the surgery number which is 0116 366 2020, where you will hear a recorded message of various options that are available to you.
Alternatively please dial the NHS Service on: 111.
Your call will be assessed and you will then be directed straightaway to the local service that can help you best.
Should you require any vaccinations it is important to make an initial appointment as early as possible - at least 6 weeks before you travel as you may require more vaccinations at a different time.
Please allow plenty of time before you travel as some of the vaccines may have to be ordered as they are not always in stock.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge.
This is because not all travel vaccinations are included in the services provided by the NHS.
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days.
After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months.
This will allow you to be on the local practice list and still remain a patient of your permanent GP.
After three months you will have to re-register as a temporary patient or permanently register with that practice.
Practice nurses are qualified and registered nurses.
They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings.
The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.
Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks.
They may act as a chaperone when a patient or doctor requests one.
Having an ill child can be a very scary experience for parents.
If you understand more about the illness it can help you to feel more in control.
This booklet is for parents (and older children) and deals with common infections in children who are normally healthy.
There is a good guide on the NHS website which describes various conditions affecting children.
There is advice on how to diagnose them, how to treat them and if further advice should be consulted.
Most symptoms of a fever in young children can be managed at home with infant paracetamol.
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