Hope Citadel Healthcare is a not-for-profit community interest company, who have been commissioned by local CCGs to provide NHS services to the local area where the practices are located. We want to look at our patients in their wider setting, as whole people. We know that good health is not just related to clinical matters, but is affected by lots of complex factors such as social, economic, community issues, beliefs, family circumstances, housing and employment.
Because of this, we try to treat patient's health issues with more than just a prescription, by working with people that can help sort out other issues wherever possible. If you would like to work in a practice that holds these values, we would love to hear from you.
Because of this, we try to treat patient's health issues with more than just a prescription, by working with people that can help sort out other issues wherever possible. If you would like to work in a practice that holds these values, we would love to hear from you.
Services
If you've fallen ill, call us from 8am and we will assess you for an urgent same day appointment.
You can send requests for your medications and check their status online through Patient Access.
We strongly recommend you register for our online services to manage your appointments and prescription requests.
Make sure we have your current mobile number and we will text you 24 hours before your appointment to remind you what time you're due to come and see us.
Under 5s: Children under 5 needing a same day appointment will be offered a face-to-face or telephone consultation with a prescribing clinician on the same working day.
You can send requests for your medications and check their status online through Patient Access.
We strongly recommend you register for our online services to manage your appointments and prescription requests.
Make sure we have your current mobile number and we will text you 24 hours before your appointment to remind you what time you're due to come and see us.
Under 5s: Children under 5 needing a same day appointment will be offered a face-to-face or telephone consultation with a prescribing clinician on the same working day.
Whether you are unable to work, planning a holiday or applying for a life insurance policy, we provide a range of NHS and non-NHS services.
Most of the services that we provide are free of charge because they are funded by the NHS.
There are some services that the NHS does not fund and so we have to charge fees for these.
Before any private work is done, confirmation of any charges will be given to the patient or company so verbal consent can be obtained prior to the work carried out or vaccination given.
Most of the services that we provide are free of charge because they are funded by the NHS.
There are some services that the NHS does not fund and so we have to charge fees for these.
Before any private work is done, confirmation of any charges will be given to the patient or company so verbal consent can be obtained prior to the work carried out or vaccination given.
The reception team will know how to guide you to the most appropriate type of appointment.
Here is some information about what we offer.
In these appointments, we might check that your medication is still appropriate for you, and still the best treatment available.
We might also ask you questions about your lifestyle and give you advice about how to keep your condition under control.
Our nursing team (including our health care assistants) are trained to offer you support and advice, and will talk to the GP about you to make sure a good plan is in place.
Here is some information about what we offer.
In these appointments, we might check that your medication is still appropriate for you, and still the best treatment available.
We might also ask you questions about your lifestyle and give you advice about how to keep your condition under control.
Our nursing team (including our health care assistants) are trained to offer you support and advice, and will talk to the GP about you to make sure a good plan is in place.
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